How to choose an ERP system for a small or midsize business: key criteria

13.05.2025

Implementing an ERP (Enterprise Resource Planning) system is an important step toward automating business processes. However, choosing the right solution can be difficult: the market offers dozens of platforms with different functionality and pricing. In this article, we look at the key criteria for choosing an ERP system, compare popular systems, and help you find the best option for your business.

Why does a small or midsize business need an ERP system?

An ERP system brings finance, logistics, production, sales, and HR together on a single platform. Implementing one delivers:

✔ Lower operating costs through automation of routine tasks.
✔ More accurate data and fewer human errors.
✔ Control over all business processes in real time.
✔ Flexible scaling as the company grows.

Criteria for choosing an ERP system for SMBs

Criterion	What to consider
Budget	The cost of licenses, implementation, and support (SaaS vs. on-premise “boxed” software).
Scalability	The ability to add functionality as the business grows.
Integrations	Compatibility with CRM, electronic document interchange (EDI), and online cash registers.
Industry solutions	Availability of ready-made configurations for your sector (retail, manufacturing, services).
Ease of use	Easy for employees to learn without lengthy training.
Technical support	Availability of consultations, updates, and bug fixes.

Comparison of popular ERP systems

Table: pros and cons of 1C, SAP, Odoo, and other solutions

System	Pros	Cons	Best suited for
1C:ERP	✔ Ready-made localization for Russia. ✔ Wide choice of industry solutions. ✔ Integration with government systems. ✔ Easy to customize ✔ Large pool of specialists on the market	❌ Hard to configure without specialists. ❌ High support costs.	Retail, manufacturing, logistics, services.
SAP Business One	✔ Powerful analytics and reporting. ✔ Support for international standards. ✔ Good scalability.	❌ Expensive implementation. ❌ High support costs. ❌ High customization costs. ❌ High cost of specialists. ❌ Requires thorough staff training. ❌ Currently unavailable in Russia	Manufacturing, wholesale, pharmaceuticals.
Odoo	✔ Flexibility and an open-source edition. ✔ Low-cost SaaS plans. ✔ Simple interface.	❌ Limited reporting depth. ❌ Fewer ready-made solutions for Russia.	Startups, small businesses, IT companies.
Microsoft Dynamics 365	✔ Integration with Office 365. ✔ AI-powered analytics and forecasting. ✔ Suitable for larger SMBs.	❌ High customization costs. ❌ Lengthy implementation.	Finance, retail, distribution.
Megaplan	✔ Ease of use. ✔ Built-in CRM and task management. ✔ Affordable subscription.	❌ Limited functionality for manufacturing.	Services, small businesses, agencies.

Examples of ERP choices for different businesses

✅ Manufacturing company (up to 100 employees)

Best choice: 1C:ERP or SAP Business One

Why? In-depth cost analysis, supply chain management, and CAD/CAM integration.

✅ Online store (small business)

Best choice: Odoo or Megaplan

Why? Easy integration with marketplaces, order management, and a low total cost of ownership.

✅ Services (consulting, outsourcing)

Best choice: Megaplan or Bitrix24

Why? Convenient time tracking, CRM for client management, and document workflow automation.

How to make the decision

Identify your key needs (accounting, logistics, production).
Compare budgets (one-time costs vs. subscription).
Test demo versions before you buy.
Check reviews from companies in your industry.

If you need help implementing ERP, the experts at Tsifrovizatsiya Proizvodstva (CIFP) will find the best solution and provide technical support at every stage.

Book a consultation

Have questions? Write to us!